Solux Health Solutions

Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you interact with our advertisements, website, or applications. It also informs you of your privacy rights and the protections provided by law. We use your Personal Data to offer support, contact you, and enhance our services. By using our services, you consent to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Terms that are capitalized have specific meanings as defined below. The definitions apply in both singular and plural forms.

Definitions

For this Privacy Policy:

  • Company (referred to as “we,” “us,” or “our”) refers to Solux Health Solutions.
  • Device means any device that can access our Service, including computers, cellphones, or tablets.
  • Personal Data refers to any information relating to an identified or identifiable individual.
  • Service includes our advertisements, website, or applications.
  • Service Providers are third parties who process data on behalf of the Company, helping deliver our services, analyze usage, or facilitate communication.
  • Usage Data includes data collected automatically, such as page visit duration, generated from using the Service or its infrastructure.
  • You refers to the individual accessing or using the Service or any entity represented by that individual.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may request certain personally identifiable information from you. This information may include but is not limited to:

  • First name and last name
  • Email address
  • Phone number
  • Location details such as address, city, or country
  • Other information such as preferences or comments

Usage Data

Usage Data is collected automatically, including IP addresses, browser types, device types, and page visit information. This data helps us understand how the Service is used.

Use of Your Personal Data

The Company may use your Personal Data for purposes such as:

  • Providing and maintaining the Service: Including monitoring Service usage.
  • Managing your account: Enabling access to various Service functionalities.
  • Contract performance: Handling purchase or service contracts.
  • Contacting you: Via email, SMS, or app notifications for updates, support, or security alerts.
  • Offering promotions and updates: For products or services similar to those you have shown interest in.
  • Request management: Addressing any inquiries you make.
  • Business transfers: In case of mergers, acquisitions, or sales.
  • Other purposes: Data analysis, promotional effectiveness, and Service improvement.

Sharing Your Personal Information

We may share your information as follows:

  • With Service Providers: For analysis, contact, and service facilitation, including:
    • Google Analytics: To collect information about Service usage and user behavior, helping us improve user experiences. Google Analytics’ privacy practices can be reviewed here.
    • Microsoft Clarity: To analyze user interactions and improve website functionality. Learn about their privacy policy here.
    • HubSpot CRM: To manage customer interactions and inquiries efficiently. Review HubSpot’s data practices here.
  • With Affiliates: Any of our affiliated entities that respect this Privacy Policy.
  • With Business Partners: For promotional purposes.
  • With Other Users: Information shared in public spaces is visible to all users.
  • With Your Consent: For other specific purposes approved by you.

Advertising and Marketing

We may use third-party services for advertising and remarketing, including:

  • Google Ads: We use Google Ads to show ads based on your behavior on our site. Read about Google Ads’ data policies here.
  • Facebook Ads: We may use Facebook Ads for retargeting. Facebook’s data policy is available here.

Retention of Your Personal Data

The Company will retain your Personal Data as long as necessary for the purposes outlined in this Privacy Policy and to comply with legal requirements.

Transfer of Your Personal Data

Your information may be transferred to and maintained on computers located outside your jurisdiction. By submitting your information, you consent to this transfer, and we take reasonable measures to protect your data.

Disclosure of Your Personal Data

  • Legal Compliance: We may disclose data to comply with legal obligations or government requests.
  • Protection: If required, we may share data to safeguard the Company, investigate Service misuse, or ensure public safety.

Opt-Out Rights

You have the right to opt out of certain uses of your Personal Data. If you no longer wish to receive marketing communications, newsletters, or updates about products and services, you can unsubscribe by following the “unsubscribe” link in any email you receive from us or by contacting us directly at privacy@soluxhealth.com.

Additionally, if you wish to opt out of data tracking for analytics or advertising purposes, you can do so by:

Please note that opting out of certain data collection may impact your experience with our Service, as some features may rely on this data.

Contact Information for Third-Party Opt-Outs

Security of Your Personal Data

While we employ commercially reasonable measures to protect your data, no method of transmission or storage is entirely secure.

Links to Other Websites

Our Service may link to third-party sites. We are not responsible for their content or privacy practices.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. You are encouraged to review it for any changes. Updates take effect when posted.

Contact Us

For questions regarding this Privacy Policy, please contact us at privacy@soluxhealth.com